diamond exch
diamond exch
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This app is available for your device
diamond exch
This app is available for your device
Contact
+91 1423966837
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamond exch?
To log in, open the app and enter your registered mobile number. This will prompt an OTP (One-Time Password) verification, which will securely log you in. You won't need a password or email to access the account.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection to ensure a strong signal is available. Wait for the OTP to be sent after clicking the "send OTP" button, giving it sufficient time to arrive. If the OTP doesn't come through, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
First, try to log in with the active phone number. If the number has changed, send your updated KYC details to the customer support via email to facilitate account transfer. This will help shift your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should allow you to log in and play without problems. This should provide a smooth and updated experience for you to enjoy.
Q1: What is the minimum withdrawal amount in the diamond exch?
The app allows withdrawals of a minimum of Rs. 100, a higher threshold compared to other apps. Withdrawals are limited to earnings from gaming activities, excluding bonus collections. This means users can only withdraw the money they've earned through gameplay, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI credentials, and relevant bank details. Completion of these details is a necessary step for the application process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically allow processes to complete within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring users to wait up to 24 hours for the issue to resolve. This delay can impact the overall processing time, extending it beyond the initial estimated timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned using the bonus funds can be withdrawn. Funds earned by playing games with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first visit the settings to check your transaction history and verify if your withdrawal request is failing. If your funds are not appearing within 24 hours, they will be added to your wallet account automatically. If you still encounter issues, you can contact their care centre for assistance.
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